The Future of Management

Abstract
Management development strategies of many organizations seemed to converge in the nineties. We thought the world would stay on a standstill when the millennium loomed. The new word on the street was “Y2K.” So what are the concerns for the current state of management development, and what we expect for the future to hold? This paper will tackle such issue.


The Future of Management
Companies are geared into increase in efficiency and productivity, better choice of goods, more competitive prices, faster execution and better resource allocation. What was true then, will still hold true in the future, except it just may double up. Obviously, ideas like these contributed to the call for far better business management.
Method
Changes in Technology
This has the most impact on any businesses out there and even the ones who has not yet embraced the Internet phenomena due to accelerating the speed of change, increasing competition, and the shifting structure of relationships. According to Dessler (2003), “the managerial uses of the Internet can in a sense, get a free ride on the Internet, they can substantially reduce their communications costs by building their management systems around the Internet.” Companies who see the Internet for all its glory will not hesitate to spend to be in gear with the latest trend because in the long run, it will save them money. Take into consideration the Automatic Call Distribution (ACD). This particular technology is helping organizations of all sizes enhance customer service, improve employee productivity, increase revenue, lower costs and develop new customers and markets.

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Organizational Development
Management and the Four Functions of Management. Management will have to keep the competitive edge through employee performance and retention. Management will gear more towards an open-minded sense of management. Management in the future
does not mean a complete overhaul of what we are accustomed to now. As Antony Jay said, “management is not a new basic institution at all. On the contrary, it is a very ancient art. The new science of management is in fact only a continuation of the old art of government.” In this line of thinking, I doubt that management styles and the four functions of management will completely change. It will simply evolve into something more precise more compact. To state an example, Henri Fayol’s (1841-1925) function of management was five. Overtime, the functions of management evolved and became four. As times change and lifestyles change, the functions of management will change in order to serve the greater good. As was mentioned earlier, it will change but not dramatically. It will contain the same basic principles as it did before.

Management and Leadership. As managers are relearning the rules of engagement in management, you will see more of them being effective leaders. Being a leader does not necessarily mean you are an effective leader. The same philosophy goes with effective management and leadership. Management encompasses the use of the four functions of management. Dessler (2003) said, “that the manager’s job is changing so fast some are not comfortable with just the word manager. To some it implies subordinates.” Then he went on to say that managers with the “old style” are a thing of the past. If a manager is to be stubborn and manage using the old ways, he or she will not get very far. Managers need to realize that employees have more rights and are more vocal now than ever before. They need to embrace effective leadership. Leadership, simply stated, is the process of influencing and directing people towards the accomplishment of a goal or objective. On the other hand does not necessarily mean they are leading a group or people or an organization. They could simply be individuals with a “vision” and the drive to motivate people. But in order for management to move into the future, they need to get in gear with effective leadership.
Conclusion
Customers now are sophisticated. The easier the better. If they can find a product on-line and save them the trek to the store, they will choose the Internet. Customers are no longer afraid of the World Wide Web. They are actually what you call “Internet savvy.” Companies, management and leaders need to realize that if they want to stay competitive in today’s hard business, they need to enhance their business knowledge of Information Technology. More and more technological innovations are sprouting. If a company stays within its boundary of relic technology, it will not survive. The same goes for the managements and leaders of any organization. The need to shed the “old ways” of management is a must. For companies to keep employees, the need to embrace effective leadership and good management style. The organizational culture needs to be value driven, empowering employees to have the entrepreneurial spirit. Line managers, top managers and executives need to be able to manage change in a continuous learning environment while creating and maintaining the appropriate working culture.


References
ZDNet. (2002). Linksys readies fast Wi-Fi alternative. Retrieved February 18, 2003 from
the World Wide Web: http://www.80211-news.com/publications/page275-
424191.html.

Kirby, D. (2003). Optimizing Call Center Agent Schedules Through Automation. CRM
Marketplace. Retrieved March 4, 2003 from the World Wide Web:
http://www.crmmarketplace.com/content/news/article.asp?docid=db2c0da5-
ee20-4b6d-83e6-9c5806c7cad7}&VNETCOOKIE=NO
Unknown. (2003). ACD Software and Phone Systems. Database Systems Corp website.
Retrieved March 4, 2003 from the World Wide Web:
http://www.databasesystemscorp.com
Lutz, E. (date unknown). The Principles of Management. Retrieved March 4, 2003 from
the World Wide Web: http://www.arts.ilstu.edu/theatre/class/guither/am1a.html

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